Copyright © Philip M. Parker, INSEAD. Terms of Use.

CUSTOMER SERVICE

Specialty Definition: CUSTOMER SERVICE

DomainDefinition

Federal Student Aid

Any contact between a customer and a service provider. Helpful and efficient customer service increases customer satisfaction. (references)

Slang

Noun. Source: Came into use after a legal consultant hired by a law enforcement agency suggested that officers try to better serve the public. Thus, that they should improve their "customer service". Definition: The service that police officers owe to the general public. Context: Use this term when reminding an officer of his or her duty to the public. Social Source: Young Law Enforcement Officers. Source: Compiled by The University of Oregon. (additional references)

Source: compiled by the editor from various references; see credits.

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Crosswords: CUSTOMER SERVICE

Specialty definitions using "CUSTOMER SERVICE": attendant, self-service storeBenchmarking, branch managerCustomer Relationship ManagementDISPATCHER, SERVICE, divisional sales managerELECTRIC-METER INSTALLER IIFIELD-SERVICE ENGINEERMANAGER, AUTOMOBILE SERVICE STATION, MANAGER, BROKERAGE OFFICE, MANAGER, CUSTOMER SERVICES, MANAGER, PROFESSIONAL EQUIPMENT SALES-AND-SERVICE, MANAGER, TRAFFIC IIoffice managerREPAIRER, RECREATIONAL VEHICLESALES ATTENDANT, SALES CORRESPONDENT, schedule clerk, SERVICE SUPERVISOR IIITELLER, HEAD, traffic chief, traffic superintendent, trouble dispatcherUTILITY CLERKvertical application. (references)

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Commercial Usage: CUSTOMER SERVICE

DomainTitle

Books

  • The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals Wit (reference)

  • Raving Fans: A Revolutionary Approach to Customer Service (reference)

  • Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner and Relationship Ease (reference)

  • Gower Handbook of Customer Service (reference)

  • The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (reference)

    (more book examples)

  

Periodicals

  

Theater & Movies

  • 24 Quick & Easy Ways to Improve Customer Service (reference)

  • Self Storage Customer Service Volume 1 (reference)

    (more DVD examples; more video examples)

  

Music

Source: compiled by the editor from various references; see credits.

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Image Slideshow: CUSTOMER SERVICE

Photos:
CUSTOMER SERVICE

More pictures...

Computer Images:
CUSTOMER SERVICE

More pictures...

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Photo Album: CUSTOMER SERVICE

ThumbnailDescription & Credit

Coming alongside USS Mispillion (AO-105) to refuel, while operating in the Gulf of Tonkin, October 1967. Note Mispillion's "customer service" sign in the foreground and signal lamp at left. Credit: NAVY.

Source: pictures compiled by the editor from various references; see picture credits.

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Non-Fiction Usage: CUSTOMER SERVICE

SubjectTopicQuote

Health

Contact PWBA for customer service assistance if you are unable to obtain a response to your complaint. (references)

Business

Main competitive factors are quality, design, customer service, actuality, and price. (references)

The introduction of private pharmacy chains promises improvements in customer service. (references)

Consequently, furniture that is used in the customer service area differs from that used by staff or management. (references)

Economic History

Costa Rica

The concept of customer service is very important in Costa Rica. (references)

Spain

Demand among Spanish consumers for sales and customer service is growing. (references)

Czech Rep

Many will need help in developing marketing and customer service strategies. (references)

Human Rights

Guatemala

In 1999 the Supreme Court extended the administrative model of the justice centers to include the criminal courts in the capital by creating a new Clerk of Court office, which has streamlined the processing of cases, increased transparency, and improved customer service. (references)

Minorities

Israel and the occupied territories

For example, a September 1999 survey revealed that 40 percent of employment ads in one weekend newspaper listed "army service necessary." Jobs included ice cream sales, typist, bus driver, and customer service. (references)

Trade

Taiwan

Questions regarding the application process for the TECRO/AIT Carnets should be directed to the ATA Carnet Customer Service Department of U.S. Council for International Business at 1212 Avenue of the Americas, New York, N.Y. 10036-1689, Tel: 212-354-4480 or atacarnet@uscib.org, Fax: 212-944-0012, Internet: www.uscib.org. (references)

Source: compiled by the editor from ICON Group International, Inc.; see credits.

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Frequency of Internet Keywords: CUSTOMER SERVICE

The following statistics estimate the number of searches per day across the major English-language search engines as identified by various trade publications. Hyperlinks lead to commercial use of the expression at Amazon.com.
 
ExpressionFrequency
per Day
ExpressionFrequency
per Day

customer service

3,677

customer service article

79

aol customer service

907

verizon wireless customer service

78

customer service job

657

america online customer service

77

msn customer service

577

good customer service

72

customer service training

380

customer service seminar

72

customer service verizonwireless.com

262

yahoo customer service phone number

71

yahoo customer service

246

customer service quote

66

customer service survey

225

sample customer service resume

65

online customer service

179

customer service week

61

customer service software

151

sbc customer service

59

customer service consulting

144

sony customer service

56

customer service tip

144

sprint pcs customer service

55

verizon customer service

135

customer service strategy

53

aol customer service phone number

131

customer service phone number

53

aol customer service number

123

sears customer service

52

customer service skill

104

sprint customer service

50

customer service resume

95

customer service management

48

customer service center

94

cingular customer service

48

dell customer service

91

aol customer service online

45

at t customer service

88

customer service representative

45
Source: compiled by the editor from various references; see credits.

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Modern Translation: CUSTOMER SERVICE

Language Translations for "CUSTOMER SERVICE"; alternative meanings/domain in parentheses.

Czech

  

služby zákazníkùm. (various references)

   

German

  

kundendienst (after sales service, field service, repair service, service, service department). (various references)

   

Hungarian

  

vevõszolgálat. (various references)

   

Pig Latin

  

ustomercay ervicesay

   

Russian 

  

потр)бюро обслуживания. (various references)

   

Serbo-Croatian

  

usluge za potrošače. (various references)

Source: compiled by the editor from various translation references.

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Misspellings: CUSTOMER SERVICE

Misspellings

"CUSTOMER SERVICE" is suggested in spellcheckers for the following: customer servce. (additional references)

Source: compiled by the editor, based on several corpora (additional references).

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Anagrams: CUSTOMER SERVICE

Scrabble® Enable2K-Verified Anagrams

Words within the letters "c-c-e-e-e-i-m-o-r-r-s-s-t-u-v"

-4 letters: correctives, corsetieres, costumeries, timeservers, viscometers.

-5 letters: corrective, corsetiere, corsetries, costumiers, courtesies, covertures, mercerises, muscovites, oversteers, recoveries, reoviruses, reservices, semisecret, timeserver, viscometer, vitreouses.

Source: compiled by the editor from various references; see credits.

SCRABBLE® is a registered trademark. All intellectual property rights in and to the game are owned in the U.S.A and Canada by Hasbro Inc., and throughout the rest of the world by J.W. Spear & Sons Limited of Maidenhead, Berkshire, England, a subsidiary of Mattel Inc. Mattel and Spear are not affiliated with Hasbro.

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INDEX

1. Crosswords
2. Usage: Commercial
3. Images: Slideshow
4. Images: Photo Album
5. Quotations: Non-fiction
6. Expressions: Internet
7. Translations: Modern
8. Derivations
9. Anagrams
10. Bibliography


  

Copyright © Philip M. Parker, INSEAD. Terms of Use.